Anna Lees

LinkedIn

annalees@bu.edu

781-462-7925

Education

Boston University

Bachelor of Science in Hospitality Administration

Graduation expected May 2025

Bunker Hill Community College

Associates in Hotel and Restaurant Management

Graduated High Honors

Deans List 4 semesters

Graduated May 2022

Worked on a legal RICO case, helped write complaint, helped determine good customer relationship management software for the firm. Worked under an attorney and under the Rhode Island Legal services.



Coordinated Weddings, Birthdays, Book signings all genres of events, ensuring seamless execution and client satisfaction. Contributed to competitive pricing strategies through market research, optimizing event packages. Assisted in developing and implementing effective marketing strategies, increasing event visibility. Managed on site logistics for exceptional client experiences.



  1. Hyatt Regency Boston Harbor
  2. Front Desk Host
  3. May 2022-May 2023

Warmly greeted guests and provided a detailed overview of the property and amenities. Anticipated, identified, prevented, and solved problems efficiently and with a smile. Maintained good communications and teamwork with fellow associates and other departments. Provided excellent local knowledge and created itineraries of things to do and see in Boston.



Managed calendars and organized spreadsheets for the whole start up company. Assisted with set design. Worked with caterers and found excellent refreshments for events.


Produced and distributed marketing materials for an annual campaign Created change orders and archived paper documents electronically resulting in increased usability Screened calls; directed to appropriate staff Troubleshooted and resolved issues with various technological systems


Created food and beverage for a large restaurant specializing in catering and pastries. Expertly used espresso maker for cappuccinos, lattes and other drinks. Was the face of the restaurant, first point of contact for customers.


About Me

Hi! I’m Anna Lees. I was born in Australia but have lived in Boston in my opinion for far too long. I am a Hospitality Management major. I call us the unicorns of BU because we are the smallest school/major. I am excited this semester to learn some new things and I’m taking classes in some passions I have outside of my major. These include Urban studies, Linguistics and this Web design class. I am excited for this semester. I am a huge foodie and my favorite things to do outside of school are try new restaurants, swim, and hike.

Skills

Computer: OPERA, Open Table, Toast, Square Space, Microsoft Office, Excel, Powerpoint, SEO Language: Proficient in Spanish Interests: Extensive travel throughout Central and South America, PADI certified, TIP certified

References

Name Relationship Company email phone LinkedIn
Frank Curren Boss Curren Family Law frankcurren@gmail.com 896-403-2945 Frank Curren LinkedIn
Susan Tuller Supervisor Tom Curren Companies susantuller@tomcurrencompanies.com 781-564-9263 Susan Tuller LinkedIn
Leah Mcampbell Manager Hyatt Regency Boston Harbor leahmccampbell@hyatt.com 617-229-7925 Lea McCampbell LinkedIn