Anna Lees

My Online Resume


Experience

Worked on a legal RICO case, helped write complaint, helped determine good customer relationship management software for the firm. Worked under an attorney and under the Rhode Island Legal services.


Coordinated Weddings, Birthdays, Book signings all genres of events, ensuring seamless execution and client satisfaction. Contributed to competitive pricing strategies through market research, optimizing event packages. Assisted in developing and implementing effective marketing strategies, increasing event visibility. Managed on site logistics for exceptional client experiences.


  1. Hyatt Regency Boston Harbor
  2. Front Desk Host
  3. May 2022-May 2023

Warmly greeted guests and provided a detailed overview of the property and amenities. Anticipated, identified, prevented, and solved problems efficiently and with a smile. Maintained good communications and teamwork with fellow associates and other departments. Provided excellent local knowledge and created itineraries of things to do and see in Boston.


Managed calendars and organized spreadsheets for the whole start up company. Assisted with set design. Worked with caterers and found excellent refreshments for events.


Produced and distributed marketing materials for an annual campaign Created change orders and archived paper documents electronically resulting in increased usability Screened calls; directed to appropriate staff Troubleshooted and resolved issues with various technological systems


Created food and beverage for a large restaurant specializing in catering and pastries. Expertly used espresso maker for cappuccinos, lattes and other drinks. Was the face of the restaurant, first point of contact for customers.