Work Experience

Target - Nashua, NH

Ulta Beauty Consultant

June 2024 - present

Created a welcoming experience by authentically greeting all guests
Ensured product availability by keeping the salesfloor replenished and organized to create a guest ready, easy-to-shop experience that’s welcoming and inspiring for all
Prioritized guest interaction and engagement while balancing task
Processed customer transactions using point-of-sale (POS) systems, ensuring accurate billing and providing prompt, friendly service to enhance the overall shopping experience
Was knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
Accurately executed backroom fills, inclusive of replenishment needs and guest requests

Malis Nails Boutique - Lowell, MA

Front Desk Receptionist

September 2022 - September 2023

Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
Managed company social media accounts and created social media marketing campaigns to facilitate more customer engagement
Created advertising posts and videos to promote the company
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
Improved appointment scheduling system, reducing wait times and increasing client satisfaction